Ease Appointments - Android | iOS
Overview
Ease Appointments is a sophisticated Flutter-based mobile application designed for both Android and iOS platforms. The app revolutionizes how service providers manage their business operations and how customers book services. With an intuitive interface showcasing business profiles, service listings with time slots and costs, and seamless appointment booking capabilities, Ease Appointments creates a frictionless experience for both service providers and their clients.
Technologies Used
The Problem
Service-based businesses (salons, consultants, clinics) struggled with appointment management, often relying on phone calls and manual booking systems. Double-bookings were common, no-show rates were high, and businesses lost revenue due to poor scheduling. Customers found it difficult to discover available time slots, compare services, and make secure payments upfront.
The Solution
Built a dual-sided marketplace app using Flutter with Riverpod for predictable state management. Integrated Table Calendar for visual availability checking and booking interface. Implemented Freezed for immutable data models ensuring type safety across booking workflows. Used Auto Route for declarative navigation between complex booking flows. Integrated Stripe Flutter SDK for secure payment processing with deposit and full payment options. Built a .NET backend with real-time availability management and automated reminder system. Used Dio for efficient API communication with retry logic and caching.
Key Challenges
Preventing double-bookings in real-time multi-user scenarios
Handling timezone differences for international service providers
Implementing flexible cancellation policies with automated refunds
Managing complex recurring appointment patterns
Results & Impact
Reduced no-show rates by 70% through prepayment and reminders
Processed 5,000+ bookings with zero double-booking incidents
Increased revenue for service providers by 45% through better utilization
Achieved 4.8★ rating with 2,000+ reviews